At Kites Design, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website (https://kites.design) and its services. By accessing or using our platform, you agree to the terms outlined below.

1. Information we collect

a. Personal Information:

When you sign up for a Kites Design account or subscribe to our services, we may collect personal data including your name, email address, and other details you voluntarily provide during registration or purchases.

This information is essential for managing your access to our resources and maintaining your user profile.

b. Usage Data:

We automatically collect non-personal data such as your IP address, device type, browser version, pages visited, time spent on the site, and other diagnostic data. This helps us monitor performance and enhance the user experience.

2. How we use your information

a. Account Management:

Your personal information is used to set up and maintain your account, provide access to design resources, and send account-related communications.

b. Improve User Experience:

We analyze usage data to understand user behavior, identify trends, and improve our content, tools, and overall platform performance.

c. Customer Support:

We use your data to respond to your inquiries, resolve issues, and provide technical support where needed.

d. Marketing Communications:

If you opt-in, we may send you updates, newsletters, and promotional content related to Kites Design. You can unsubscribe from these communications at any time.

3. Sharing your information

a. Third-Party Services:

We may share your information with trusted third-party tools and platforms that help us operate and enhance Kites Design. These partners are contractually bound to protect your data and may include:

1. Stripe – Payment processing
2. Figma – File hosting and design previews
3. Google Analytics – Website analytics
4. Crisp Chat – Customer support
5. Hotjar – UX analytics
6. Mailchimp – Email marketing

b. Legal Obligations:

We may disclose your personal information if required to do so by law or in response to valid legal requests, including court orders or subpoenas.

4. Data Security

We use industry-standard encryption, secure servers, and access controls to protect your personal information. However, no online platform can be 100% secure. We recommend using strong passwords and taking appropriate personal security measures.

5. Cookies & Tracking

We use cookies and similar technologies to:

1. Track website usage
2. Save your preferences
3. Enhance your user experience
4. Collect analytics data

By continuing to browse our website, you consent to our use of cookies. You can manage cookie settings through your browser.

6. Children’s Policy

Kites Design is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us and we’ll take steps to delete it.

7. Updates to this policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. When changes are made, we will update the "Effective Date" at the top of this page. Continued use of our website constitutes your acceptance of those changes.

Contact us

For questions, feedback, or support, please contact:

Email: support@kites.design

Thanks for being part of the Kites Design community. We're here to help you design faster, smarter, and better.

— The Kites Design Team